What about my airfare, airport transportation, etc. Not sure what’s going on. Pools are green and grass and bushes overgrown, the workers have told me they will need a few million to get the hotel back to the standard it was, they have been trying to maintain it but obviously do not have the equipment nor money to do so at the moment. There’s so much more to this, story, it’s just heartbreaking that this had to happen and it will never be the same place so many called their second home. Secrets Silversands Riviera Cancun. Reservations said they were moving me to the Secrets Vine in Cancun which is much further away from where I need to be. Secrets Silversands to Reopen. Treat yourself with dozens of pampering choices in the Secrets Spa by Pevonia®. READ MORE: Unlimited luxury at Secrets Silversands Riviera Cancun "As conveyed recently, the property owner is experiencing an internal reorganization … and it’s not known whether the resort will remain with the AMResorts brand. Unfortunately, all those beautiful people have been forced to work elsewhere now. These guys are fishing out on the pier for food to eat, they have no electricity nor water. So I emailed Secrets Silversands this morning (11/5) asking about my February reservation, asked if there was as strike going on, and should I start looking for a new hotel (I already have Secrets Playa Majures booked as a back up). Andy: I’ve never heard of the Fibre group, do you know what resorts they already own? Secrets Silversands offers the perfect blend of … This is a fluid situation. Most people find the all-inclusive plan an excellent money saver, not to mention the availability of spacious rooms, friendly staff, and plenty of amenities. Time will tell what is going on. There are a couple of staff who politely make sure that you cant see much, and only get to the pool area. Planning a destination wedding without ever … I emailed them early before work and received a response from Secrets Silversands less than 3 hours later. I’m currently staying at the Azul and we walked over to Silversands today. The response was “We have the opening date for December 14th 2019, if something changes we will let you know”. Secrets Silversands Riviera Cancun: Awful times 10!!! Andy: Who was it sold to, do you know? It’s like it’s suddenly cursed…hopefully someone will want to restore it and hire the best staff. In this situation I still have a “see it to believe it” mentality. That is why there is no reopening date. Explore our restaurants and bars where reservations are never required and top-shelf spirits and beverages are served without limit. The workers of Silversands have not received almost 3 full months of pay. If it were myself and my upcoming wedding, I would book somewhere else–can you? For a kid-free option and more modern look, Secrets Silversands Riviera Cancun is a good option with similar rates. Post was not sent - check your email addresses! Surrounded by warm crystal waters, this adults-only Unlimited-lUxUry® resort features an expansive 43,000 sq. Silversands was home because of the staff not the building. Sounds pretty hush-hush. The last trip there ended in May with alot of noticeable unrest, a very unhappy staff, and questions about what was going on. Addendum:  As of June 8, 2019, word is that reportedly someone in the Mexican government helped to create/forge documents which resulted in the seizure of Secrets Silversands. Just got wind that Secrets Silversands is currently not accepting any new guests (even those with prior reservations) due to “internal reorganization” issues because of the sale of the resort. This resort and the wedding coordinator, Dalia Contreras, exceeded my expectations. Im not only disappointed but I am pissed off. As we face unprecedented times, we’d like to keep you informed of how we are responding to the situation brought on by COVID-19. When doors closed, staff worked on because they were sweet talked into believing everything was going to be fine with the resort— not!! Secrets Silversands Riviera Cancun: Highs and Needs a Face-Lift But Still Lovely - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. That is sad, I do feel sorry for all the wonderful staff. They are lovely people, we emptied our minibar and took it over to them later on in the day. Secrets Silversands Riviera Cancun is Rainforest Alliance Certified. That is good news! The last date posted for reopening is in December, so that is why they are moving you. 126,791 were here. My reservation isn’t until early 2020 and I was told not to worry. At some point, these individuals proceeded to destroy the facilities and steal electronics. What is the price for tonight? Adults Only, Golf, LGBT, Luxury, Singles, Unlimited Luxury, Value. Check prices, photos and reviews. In order to prevent further shenanigans the Mexican Government seized and closed the property. Secrets Silversands Riviera Cancun: Secrets secrets - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. No answer to my question about the strike. It was really nice. There has not been much coverage since the strike began. Not on my vacation itinerary, thank you. I was told “”The property owner is experiencing an internal reorganization that may temporarily impact the expected brand standards.”” My reservation was made in November of 2018 and you would think that since this has been ongoing for months they would have notified me sooner. By continuing to use this site you agree to the use of cookies. And whenever we asked the staff, they had the same answer: we don’t know, we just want to make you comfortable. Who will be keeping the name and the original company will be running it for them. Ended up at secrets akumal. You can rest assured it will almost certainly NOT be a Secrets or any other AM Resorts property. FYI: As of 07/08/20, the resort has reportedly resolved all legal problems and will spend the next several months getting ready to reopen the fall of 2020–they are trying to reopen before the very busy holiday season, but there is no set reopening date yet. Since the resort is adult-only, the vibe at this resort is decidedly more trendy and hip than family-friendly. Obviously the problems continue as I received my email notice today for a planned and reserved and paid for week the end of October. Guests are being bumped to Secrets Maroma, Breathless, and Now Jade from what I heard. I don’t know if I could ever go back to a place that treated so many devoted , loyal staff members so poorly. info.sesrc@secretsresorts.com. I would be shocked if the resort is open before January 2020. Its eerie because the sunbeds are still there, blinds in the rooms. Secrets Silversands' prices also … Have a great vacation at the Sensatori–how do you like that resort? Surrounded by warm crystal waters, this all-suite, adults-only (18+), Unlimited-Luxury resort features 433 modern and stylish guest suites, each featuring a … Apple Vacations also stopped selling the resort I believe in late April to early May. Riviera Maya, Mexico. Take Advantage of Unlimited Connectivity at Secrets Resorts! Mike: Thanks for the update! Retreat to your well-appointed room or suite with your own furnished terrace or balcony. Apple vacations is posting that the resort won’t reopen until late Dec. 2019 (possible total renovation?) I have pictures cant figure out how to upload them tho. im supposed to be getting married here in November. . Enjoy elegant accommodations, 24-hour concierge services and numerous amenities. Maybe they are doing to the building first and landscaping will be next? Phone: 1.866.GOSECRETS. Dive deep into a romantic retreat at Secrets Resorts & Spas, where adults escape the everyday amid the natural allure of the Mediterranean and Caribbean. Scene A luxury beach resort with lots of activities that appeal to the jet set. If so, what did you think? Perhaps the courts have finalized everything. 126,752 were here. Being a longtime client of this company and its subsidiaries, like Secrets, Dreams, Apple, AMR, I expected much better then this simple email. What has been even worse is not even notifying some guests about the problem until they got to Cancun. They plan to … Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort, brings a brilliantly contemporary atmosphere to Riviera Cancun. Please visit the links below for our latest resort openings, enhanced policies and general FAQs. Raymond: That’s terrible, so difficult to rearrange travel plans once you’ve done all the research and booked them. Secrets Silversands August 13, 2019 by Secrets Resorts. Secrets Silversands Riviera Cancun is currently experiencing internal complications that the brand fears could impact guests' overall vacation plans.. As a direct result, guests are being relocated to a new property, free of charge. © AMResorts 2014-2018. See more ideas about secrets resorts, vacation, dream vacations. Julie: I keep hearing that the resort is looking to reopen in August, but the situation between the old and supposed new owners is still being worked out in the Mexican courts. Lots of people we met were relocated from silver sands with the same experience. We had reservations and on our flight down they left us a message saying they were rebooking us at a different resort because of internal reorganization. Click image below to see full size map. The food at Bordeaux was absolutely amazing! At the bottom right of the full-size image, you may either print the map or close the window and return to … Silversands was home away from home. FYI:  Check out the newest info about this topic by clicking here. See more ideas about secrets silversands … Book Secrets Silversands Riviera Cancun, Riviera Maya on Tripadvisor: See 13,199 traveller reviews, 14,073 photos, and cheap rates for Secrets Silversands Riviera Cancun, ranked #16 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I feel so bad for them…what you did was a very nice gesture. AMResorts is a collection of luxury resort destinations, each with its own unique personality. Nothing can change until full acquisition at 45 days after July 4th so you should be good, but more importantly Fibra has stated the resort will remain "Secrets Silversands" and will continue to be managed by AM resorts. I hadn’t heard of them, but there is so much conflicting stories going around. Yep . Unlimited Connectivity is the perfect travel companion app that allows you to get the most out of your stay at Secrets® Resorts & Spas! Do you know if the strike is over? I agree that an upscale company boasting 5 star properties should be doing better for its clientele. That’s a fact. do you have any update information here by chance. They are hoping for a quick resolution, many of them have gone to different jobs however most have stayed because they fear if they go to different jobs they will lose the money they are still owed. Others cautioned that some parts of the property are currently undergoing renovations, so expect some closures and construction noise. Secrets Silversands is a perfect place to relax with your spouse. Perfectly situated along the Yucatan Peninsula and a mere 12 miles south of Cancun International Airport, Secrets Silversands is a perfect seaside escape. Hey, No way is it opening in dec 19, we have just wandered past, its empty. Just got wind that Secrets Silversands is currently not accepting any new guests (even those with prior reservations) due to “internal reorganization” issues because of the sale of the resort. Coronavirus (COVID-19) Status, Testing and Traveler Requirements, CleanComplete Verification™ Enhanced Quality, Safety and Hygiene Protocols. It will not impact your trip at all. The availability of different cuisines and premium beverages also makes this resort a must-visit. Would you lose your deposits/payments? The resort's white-sand beach is beautiful but can be a gamble due to seaweed that frequents the area. I am currently at the azul sensatori next door. music :and so it begins-artificial Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. Check with your travel agent or whoever booked your stay if your reservation conflicts with arrival dates from now until late fall 2019. The hotel is now sadly very run down. Sorry, your blog cannot share posts by email. Secrets Silversands is celebrating #BeachThursday by introducing the resort’s new Over-the-Pool Cabanas! We were directed by the concierge to several restaurants in Playa (the hotel arranged the car, 40 min ride, round trip $90 USD). It just seems a shame that a fantastic building is being left to rot. A week ago the same source had said it was still up in the air, so something happened recently for them to say it’s reopening. Puerto Morelos, Benito Juarez, Quintana Roo 77580 Mexico. Secrets SilverSands Riviera Maya Resort. Click on the preview-image above to see the full-size version of this Property Map. The info coming from the resort is not too clear. Each staff member has a different tale, since I last replied to you it appears that the sale has fallen through. Secrets Silversands Riviera Maya (Mayan Riviera), Mexico. I guess that means it won’t continue to be an AMResort…. Coconut palms have fallen and allegedly a crocodile is living in one of the pools. Based on recent averages, the price for tonight can start at 641. Make the beautiful Secrets Silversands your number one choice! So selling Silversands makes sense. 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The owners of the property had gotten way behind in their financial obligations and AM Resorts put them on a stop order several months ago. Andy: Have you tried the fancy a la carte Le Chique? They were so thankful, offered to cook us some fish they had caught, we obviously politely didn’t accept and told them to enjoy! This is what I’ve read on the internet though. You can look these guys up on Facebook search for “silversands staff”. Mar 15, 2019 - Planning a destination wedding? Your email address will not be published. AMResorts is concerned with your privacy and does not make unsolicited telephone calls to consumers to market its products. Nonetheless, as new owners, I thought it was pretty crappy to tell is all this on our way down. All the boating equipment inc two catamarans are on the beach. Are the pools clean or green? Learn More ›. Very disappointed that they waited until the day we were flying to let us know. Secrets Silversands Riviera Cancun is ranked #98 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. In accordance with local health and safety guidelines, some facilities and services may be limited until further notice. One guest did say that they heard AM star is going public soon and wanted to pad the high occupancy rates for the other hotels. From what I’ve read it will be closed for two years, have an extra 175 rooms added it has been bought by the fibre group. Geesh. Taking the resort’s inventory to a total of 441 suites, the introduction of these luxurious, yet modern, accommodations has taken Secrets Silversands to a new level of Unlimited-Luxury®. Hi, it’s a great resort and we love Mexico , I think next year tho we will be trying the grand Bahia principle. Notify me of follow-up comments by email. The hotel thus remains … The address for Secrets Silversands Riviera Cancun All Inclusive is Bahia Petempich Sm12 Mz 31 Lote 14-02, Puerto Morelos 77580. Our website uses cookies to ensure you get the best possible experience on our website. all inclusive adults only .tour of grounds ,beach, room. I got married at Secrets Silversands on March 9 2019 and it was absolutely the most incredible day of my life. All rights reserved. The food is not fabulous, but acceptable, with the exception of the the French restaurant, Bordeaux. SM 12 MZ 31 Lote14-02. Every one of our resorts features sun- soaked beaches, elegant accommodations, a world-class spa, gourmet dining, unlimited premium drinks, and many other pampering amenities. AMResorts is a collection of luxury resort destinations, each with its own unique personality. So someone is in fact working there, and it’s the same girl I’ve been communicating with since August. If you receive such a call, please report it to us by clicking here and provide to us as much information as you can share so that we may investigate the matter further. 93 reviews of Secrets Silversands Riviera Cancun "This hotel is all-inclusive. It provides ideal lodgings for couples celebrating an anniversary, honeymooners, groups of friends, and more. I have seen pics on FB of the green pools, but have heard nothing about the strike or if renovations are going on inside. Required fields are marked *. - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera … Enhanced quality, safety and hygiene protocols. A lot of money needs to be spent on it. For people staying near there – do you see anyone other than the people by the beach working? Secrets Silversands Riviera Cancun is a AAA Four Diamond resort that combines style, sophistication and sexiness for its adult-only guests. Only time will tell. Secrets Silversands Riviera Cancun Bahia de Petempich. Reasons could be that the resort will go thru renovations, but then possibly, the resort may be rebranded and no longer in the AMResorts family. Since it's recent renovation, Barceló Maya Caribe has continued to improve its reputation as one of the top Riviera Maya Resorts. This top all inclusive is located right on the reef fringed white powder beach. Secrets Silversands offers the perfect blend of … Jay: Andy H is staying at the Sensatori next door and left a post saying one can get to the pools but no further and that the water sports equipment is still on the beach. We've redefined the all-inclusive experience with Unlimited-Luxury® so that world-class amenities and unsurpassed personal service are yours as often as you desire. Apple vacations is posting that the resort won’t reopen until late Dec. 2019 (possible total renovation?) Secrets Silversands Riviera Cancun is an adults-only resort that caters to guests’ every whim with its AAA Four Diamond reputation and all-inclusive offers. They take it in turns guarding the hotel on shifts and someone is there 24/7, they have red and black flags up which symbolise the union they are in. It’s difficult to follow the original info since I don’t speak fluent Spanish. What is the nightly room rate for this weekend? Try out a number of active lifestyle and enrichment activities or inspiring cultural experiences. Apparently it’s been sold and will be renovated with the addition of an extra 175 rooms. ft. of pool areas complete with swim-up suites and manicured gardens. Your email address will not be published. It’s being labeled as a fraud/corruption case which has been going on for 18 months–the property has only just been seized and will continue to be worked out in the courts as to who actually owns the resort. Your safety and well-being are our highest priority. The place is derelict at the moment, going to have another mooch around tomorrow. Andy: Crocodile?? If the SSS workers strike it may be even later before they reopen. An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. Nov 12, 2016 - Explore Kate Zampini Welsford's board "secrets vacation dream board", followed by 147 people on Pinterest. When booking your new reservation at Secrets Resorts & Spas, you will always get the Best Price Guaranteed. Royal Hideaway Playacar, Playa del Carmen Picture: Peeling wallpaper - Check out Tripadvisor members' 6199 candid photos and videos. Hotel Class: Luxury. Our professional wedding coordinator will handle every detail, so you can focus on each other. and it’s not known whether the resort will remain with the AMResorts brand. Book Secrets Silversands Riviera Cancun, Puerto Morelos on Tripadvisor: See 13,199 traveler reviews, 14,073 candid photos, and great deals for Secrets Silversands Riviera Cancun, ranked #16 of 40 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Wow, last minute travel news like that is not welcome, but happy for you that it worked out and you had a good vacation. This will be our 9th year going so we’ll be happy if it stays Secrets Silversands. I too don’t think it will open again until late in the year despite all the hopeful travel agent/resort representative’s statements about August reopenings. I heard today from a pretty reliable source they will be reopening before September, and I believe it will still be Secrets Silversands. Framed by warm crystal waters on the Riviera Maya coastline, this AAA Four Diamond Resort combines style, sexiness and sophistication—offering adults infinite possibilities and Unlimited-Luxury®. Posted on July 30, 2019by admin.

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