It is not sellers fault that item is damaged by post office.If the buyer has not already shipped the item back to you, I would explain the above first, linking to the below policy –Please note, the Money Back Guarantee does not apply to every single selling transaction on eBay.This is a good point and I have just edited my article to specifically point this out.

FedEx Ground offers cost-effective, day-definite delivery with transit times supported by a money-back guarantee. !Returns are part of selling on eBay whether sellers advertise that they accept them on a listing or not.

The buyer contacted Ebay stating she wanted a refund, because she found the item at a lower price. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay ®) delivery time by even 60 seconds.

When it is used however, it can mean lost sales, time and effort for the seller.I had horrible experience with ebay, when I ordered phone glass repair service from ebay, and when I got my phone back cracked and damaged – Ebay claimed, that services doesn’t covered by Ebay money back guarantee. eBay’s Money Back Guarantee (MBG) allows buyers to return an item if it is ‘not as described’ and also assists when an item is not received.In the first situation, the situation can often be resolved in a straightforward manner with the seller providing the buyer with evidence that the item arrived on-time at the requested address.Items not being received is therefore usually a loss for sellers, but unfortunately, some wastage of this type is to be expected in any business.The first option is somewhat misleading as a discussion of the Money Back Guarantee will prove later, but for the most part, it means not allowing buyers to return an item due to buyer’s remorse.Is there any TIME LIMIT to the return policy?A.

Oh and person has 0 feedbackThere is some customization of the return policy available such as setting the time limit for buyers to request a return, deciding who will pay for the return shipping, what kind of refund and whether there is a re-stocking fee for the buyer to pay.In both instances, the seller first has the opportunity to resolve the situation with the buyer independently.

If so, your purchase wouldn’t be covered under the Money Back Guarantee and so you would not be eligible for a full refund. You may however be covered under PayPal, so I would check this first. However, Money Back Guarantee claims are not allowed for return requests due to buyer’s remorse, which it sounds like this buyer has.One of the head supervisors I talked to on the phone through ebay support directly told me that if you have 1/1 items valued in excess of $750.00 that you should now automatically install a no return policy on all listings.
USPS does not accept damaged items that are sent back to seller. Alongside the legitimate requests, sellers may also experience dishonest buyers raising INAD cases to take advantage of eBay’s Money Back Guarantee.If eBay requests the item to be returned to the seller, the shipping cost will be covered by the seller. With Telly Savalas, Dan Frazer, Kevin Dobson, George Savalas. The item I am considering is a many-thousand dollar piece of heavy equipment with a bid closing date in 24 hoursI would like to return the TV antennas that I purchased through eBay they do not work in my home.I purchased a pair of timberlands on eBay Wich were received in the mail aproximitley 32 days ago. 3dcart does not endorse or guarantee the work or performance of any individual partner. In addition, if you opt to use any of our add-ons during this initial 30 day period and request a refund the cost of those add-ons will also be refunded. Help is needed. The money back guarantee period is for 30 days from your original date of purchase. The request fo return has passed the 30-day period .How can we settle this ?I thought buyer had to RETURN an item to get a refund. She shipped and item which was received by the buyer.

Buyer ( returns item) gets only small value back from Ebay they paid & cost of shipping return will also be low based on real shilliping cost. Read on to learn more about eBay’s Money Back Guarantee.Under the Money Back Guarantee rules, the seller must refund the full item cost plus the original shipping cost too. All cards received after the 30 day window has expired won’t be eligible for the guarantee. We hope you love Dreamfields Pasta, but just in case you don’t, we offer a money back guarantee. Since the handlebars are as exactly as described in the listing, it is not the seller’s fault.When considering what kind of return options (if any) to offer, keep in mind the following –I sold a computer graphic card in excellent working condition to a buyer outside country.

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