Average salary for CrowdStrike Technical Support Engineer in Kirkland: $76,952. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.Identify and escalate priority issues that need immediate attention.Excellent relationship management, customer service and communication skills in variety of forms (written, live chat, conference calls, in-person.) Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.Ability to work independently with little direct supervision and as a part of a team.Stocked fridges, coffee, soda, and lots of treatsThe ideal Associate Technical Support Engineering candidate is passionate about technology and customers. Technical Support Engineer (Remote, AUS) CrowdStrike Maryborough, Victoria, Australia. Apply on company website . A free inside look at CrowdStrike salary trends based on 12 salaries wages for 10 jobs at CrowdStrike. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment.Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible.Collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers.Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.Create process or troubleshooting documentation in the support knowledge base.Ability to remain calm, composed and articulate when dealing with tough customer situations.Experience supporting hybrid environmentsExperience with troubleshooting Windows and MacAbility to learn new technologies quickly.Comprehensive health benefits + 401k planPaid parental leave, including adoption2+ years of customer support, technical support, system administration or related customer facing role.Outstanding analytical and organizational abilities.Experience supporting Kernel level security solutionsBenefits of Working at CrowdStrike:Linux troubleshooting experience a plusStrongly Desired Qualifications:Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment.At CrowdStrike we're on a mission - to stop breaches.

Salaries posted anonymously by CrowdStrike employees. Report this job; At CrowdStrike we’re on a mission - to stop breaches. See who CrowdStrike has hired for this role. We've earned numerous honors and top rankings for our technology, organization and people – clearly confirming our industry leadership and our special culture driving it. Partner Marketing Manager - AWS/Cloud (Remote) CrowdStrike – Sunnyvale, CA. $66K-$151K (Glassdoor est.)

Technical Support Engineer salaries at CrowdStrike can range from $58,218-$79,687. Technical Support Engineer (Remote, AUS) CrowdStrike Maryborough, Victoria, Australia 4 minutes ago Be among the first 25 applicants. We also offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering. Apply on company website . See all Technical Support Engineer salaries to learn how this stacks up in the market. You will be comfortable speaking with security teams as well as customer operation teams.

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