We are unable to specify an exact delivery time. The shipment reroute must be authorized by the sender.If you email the claim form to us, you will receive acknowledgement of the email and regular updates on the status of your claim.Yes. FedEx Trade Networks offers international air freight forwarding services connecting all major global markets — inbound and outbound, intercontinental and inter-regional. There is no extra charge to hold packages for pickup instead of delivery; however, the person authorized to pick up the package will need to present a photo I.D. E-mail, call, or chat with support representatives to find answers, information and resources to all your shipping needs. Our dedicated FDA team is keeping up with the regulations, and has systems in place to prepare you for compliance.FedEx Trade Networks provides international freight forwarding services utilizing whatever modes and carriers most effectively support your cost and scheduling needs. When completing a FedEx International Air Waybill please type or print clearly, pressing hard with a ball-point pen and complete in English.

How can we help you? Please ensure you keep a record of your booking number. 801B Level 8 Tower B Uptown 5 No. If a booking number is not available, please contact FedEx Customer Service.If there are no scans for the tracking number entered, contact your shipper to verify the tracking number is correct. Delivery times depend on the service selected, but typically occur during normal business hours.For all FedEx Express shipments to another country/territory, dimensional weight is calculated by the following formula: Length x Width x Height (all in cm or all in inches)/ factor number, which is provided by FedEx.The cost to ship a package depends on a few factors, such as the actual weight, dimensions, and the distance the package is being shipped.Payment may be in the form of a valid credit card (Visa, MasterCard, American Express, Discover, and JCB).For outbound shipments --- Reroute does not cover change of delivery address other than the city indicated on the AWB. Use FedEx International Air Waybill for shipping express package services including FedEx International Priority ®, FedEx International Economy ® * and FedEx International First ® *. Only one reroute request per package is allowed to change a delivery address from what was originally on the air waybill or shipping label. Fedex Malaysia Contact Phone Number is : +60 3-5628 8500 and Address is 25 Jalan Delima 1/3, 40000 Shah Alam, Malaysia Fedex Malaysia is the branch Company of Fedex in Malaysia. A letter of authorization from the shipper is required if a recipient or third party to make a claim.If you are the shipper, you may contact FedEx at 1800 88 6363 to change the delivery address.Although we are able to provide the estimated delivery date information for many of our shipments, when a shipment encounters a delay or an exception in handling, we may not be able to accurately state when we expect the package to be delivered.Yes, rerouting a shipment is possible; additional fees and restrictions may apply. A service charge will be billed to the account the shipment is charged to. Please contact Customer Service at 1800 88 6363 for more details.If you checked the box to see discounts, you will be asked to log in if you have not already done so.Shipments in the FedEx system receive updates at various points between pickup and delivery. Reroute charges may vary according to the service type. Our team is happy to help. If you are the shipper, and it has been more than 24 hours since you dropped off the shipment or had the shipment picked up, please contact us at 1800.88.6363.If you need further detailed delivery information, including exact address, please call our Customer Service team at 1800 88 6363.You may contact FedEx Customer Service at or fscmy@fedex.com to report your dispute.

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